Invoice/Billing FAQ

• How do i use your Billing Portal?
• I don't recognise a number
• Who do I contact if i have a billing query?
• Who do I contact if I am moving out of my property?
• Who do I contact if I no longer need services that Sirus provides?
• I would like to receive itemisation with my monthly invoice
• When should I expect my direct debit to go out?
• I would like to set up a direct debit on my Account
• I don't recognise a charge on my bill?
• Why have I been charged for an engineer visit?
• Why is my first bill higher than expected?
• How to reset your password on our billing portal.
• Creating Service Reports