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How to pick-up another call on Cloud

This is a quick guide on picking up a call that isn't to your phone. This is useful if that person is not at their desk etc.

When a call comes in to a particular extension or a hunt group that you're not a part of, simply lifting the receiver will not answer that call.

So in order to pick up that call:

- When another phone is ringing, you will see their light flashing on your handset.

- Press that flashing light, followed by lifting up the receiver.

You will now be on that call and can now answer/ talk as you would normally.