Invoice/Billing FAQ – Sirus Knowledgebase

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Invoice/Billing FAQ

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Viewing your bills

Who do I contact if I no longer need services that Sirus provides?

I don’t recognise a charge on my bill?

Who do I contact if I am moving out of my property?

I would like to receive itemisation with my monthly invoice

I don’t recognise a number

Who do I contact if I have a billing query?

When should I expect my direct debit to go out?

I would like to set up a direct debit on my Account

Why have I been charged for an engineer visit?

Why is my first bill higher than expected?

How to reset your password on our billing portal

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www.sirus-telecom.co.uk